How N Title Solved Team Burnout & Manual Update Bottlenecks with CloseSimple

Changing the game in Texas

With seven offices across Texas and almost 3,000 closings a year, Camille White's team at N Title was spending countless hours a week sending updates, so when she saw CloseSimple in action, she couldn’t wait to try it. She believed its visual CloseSimple progress tracker and automated emails and text messages could reduce stress for her team, and also for her customers.

She was right. 

CloseSimple has taken hours of work off her team’s shoulders—and, as a bonus, customers are less stressed, which leaves her team less stressed as well. “Now, from the get-go, our customers know what's coming next,” she says. “It gives them a sense of calm and understanding.” 

     "CloseSimple keeps us on track when we've got 9,000 things going on."
     ~ Camille White, President, N Title, Inc.

Because it's integrated into her title production software, as soon as she finishes funding a loan and clicks a button to print a checks, an automated email goes out, which helps them make sure things aren't falling through the cracks.

Being the hero

Traditionally, the hard work of title professionals across the country has mostly been invisible — at least, until something goes wrong. With CloseSimple, these people are standing out as the professionals they are: handling the details and keeping customers informed. Based on a sampling of N Title’s Google reviews, customers are noticing:

“This was, by far, the best service and process we’ve had.”

“The closing process was easy and relaxed.” 

“N Title made the process super easy.”

“We’re giving our customers the information they need before they even know to ask for it,” says Camille. And this makes her team look  and feel  amazing, with a lot less busywork.

Want less stress and more credit for your hard work? See what CloseSimple can do.

Book a demo to see how CloseSimple can help your title company reduce burnout and remove the manual update bottleneck from your title company.