CloseSimple helps title and escrow companies communicate during the closing process with real estate agents, buyers, sellers and lenders by sending:
1 - TAKES OWNERSHIP - Each member of our team treats this business as it is their own because we are all aware that we have a direct impact on the success of this business. We also take ownership of any issues that arise on behalf of our clients -- not shifting responsibility to someone else on our team, but trying to help the client when there is a need -- because we know that when our clients have an issue, it's the biggest thing in their world at that moment.
2- GETS RESULTS - We demand excellence from ourselves as we complete the necessary tasks to serve our clients and push the business forward.
3 - REAL / HONEST / SPEAKS UP - Each team member voices concerns & potential solutions when they recognize something holding our company or clients back.
4- CARES ABOUT THE CLIENT - We attempt to see things from our client’s perspective & take the appropriate action
to make sure their needs are being met. Care is proactive, so we always try to anticipate needs instead of waiting for our clients to reach out with something.
5 - GROWTH / IMPROVEMENT MINDSET - We look for opportunities to grow & improve because leaders are learners, and we are all leaders in our respective positions. There are no ceilings on our own potential, our clients potential, or the potential of this company.
6- TEAM PLAYER - When anyone sees a need, we step in & help our teammate.