It was a huge honor having our co-founder, Bill Svoboda, moderate the Agent Innovation & Growth Panel at ALTA One 2018 (October 9-12th) in Los Angeles, California. The goal of the 15-minute session was to discuss specific and tactical ways that Title Agents are growing their sales through innovation.
Panelists include Lisa Steele (Mother Lode Holding Company), Andi Bolin (Celebrity Title) and Bernt Nesset (multiple brands). Takeaways include:
We're excited that Minneapolis, MN will be hosting the upcoming ALTA Innovation Bootcamp because this is our hometown and we know a thing or two about having fun here.
A Personal Story (Mine & Yours)
“We’re excited to add CloseSimple to our network of Closing Market providers. This integration will help our customers in their communication efforts and save them time,” said Ben Cork, Chief Strategy Officer at RamQuest. "This is just another way we are continuing our commitment to enable RamQuest customers to be more efficient and productive."
Over the past few years (since quitting our jobs and going full time in late 2016), we've heard a lot of conversations about CloseSimple that sound something like this:
In our previous post on 10 things that the Title Industry can learn from Rap Music, we outlined 5 tactics used by some of the best in the game to get noticed, increase their following and make songs that will make you want to sing a-long, no matter how little rhythm you might have.
Did you hear the news? The American Land Title Association (ALTA) is featuring a Atlanta-based rapper Brandon Blue to set the tone for ALTA SPRINGBOARD with an opening session called "Finding Your Rhythm." Now those are two words that we are excited to hear together in the same sentence, "ALTA" & "Rapper!"
And just like that, the RamQuest User Group Conference came and went, and wow, it was FUN! We got to meet so many cool title companies from around the country and even got to sit in on a few of the presentations. Jim Morris got the party started, from the opening montage of his movie, The Rookie, right through his speech, and I think we can all agree, the party pretty much didn't end (how many of you were up waaaaay too late with the hotel bar conveniently located on the 2nd floor?)
I previously discussed the importance of shifting from a mentality of Customer Service, to Customer Care (being reactive to being pro-active in how you treat customers). This post outlines the Zappos Customer Care Challenge that will help instill the Customer Care mentality within your business. (This is in no way actually associated with Zappos)