Blog & News

[VIDEO] CloseSimple's ALTA Springboard Most Talked About Features.

Bill Svoboda on Mar 26, 2019 4:06:11 PM

It was a blast to see everyone in Memphis, TN, at ALTA Springboard.  The conference flew by, and as we got back to Minneapolis, we realized the same questions and topics of conversation came up over and over ...

- How our Text Messaging works.
- How CloseSimple helps elevate the closing experience for all parties.
- How CloseSimple does not have a Realtor or Consumer Portal (we do not require anyone to log in to see the status of their files).
- How our Emails look and how they are triggered in the Title Production Software.
- What Title Production Software we integrate with. 

So here's a quick video that we made (just over 2 min long) so you can see CloseSimple in action and to answer some of those questions.

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Tags: ALTA, Pizza Tracker for Title, Text Messaging in Land Title, Title Company Email, Title Company Marketing, Title Company Workflow

The Bar is Very, Very Low [Email Productivity Series 1/3)

Bill Svoboda on Dec 1, 2017 5:19:53 PM

It's interesting how low the bar has been set for Customer Service* in business today.  Simply replying back to an email within a reasonable amount of time can go a very long way in a customer's mind, earning you business for a very long time.  Whereas not replying to an email may cause the sending-party to jump to many unreasonable conclusions:
-
Is this business still in business?
- Did the person get fired?
- Maybe they just don't care about me anymore!
- etc. etc. and the list goes on and on.

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Tags: Email Efficiency, Pizza Tracker for Title, Title Company Email, Title Company Marketing Trends 2018, Title Company Workflow