"Software to wire money safely."
"How to protect myself from wire fraud."
These are some of the anxious Google searches of your clients in the days leading up to their closing. They are terrified, and for good reason. The threat of wire fraud is the biggest shadow hanging over the real estate industry.
But what if the biggest security flaw isn't the sophistication of the fraudster, but the closing process itself?
Have you ever worried about a client falling victim to wire fraud? If yes, it's probably because your current process is accidentally training them to do just that.
Think about the average closing experience.
The client gets a welcome email from your title company.
They get a document-signing request from an e-sign vendor, with that vendor's domain.
They get a request for earnest money from another third-party platform.
They get email updates from your domain, but maybe also from your production software's automated system.
By the time the fraudster's email arrives, posing as the "5th vendor" with "updated wire instructions," the client has been conditioned to accept and trust official-looking requests from multiple, unfamiliar domains.
Your fragmented, multi-vendor process has created the very confusion that fraudsters exploit.
The answer isn't another bolt-on tool. That's just one more email, one more login, and one more potential point of failure.
The only real solution is to unify the entire closing process into one secure, company-branded experience.
This is the core philosophy behind CloseSimple.
From the moment a file is opened, your client is introduced to your secure portal. It's 100% white-labeled to match your brand. From that single portal, they can:
See the status of their closing on the Pizza Tracker for Title™.
Securely upload and e-sign documents.
Verify their identity.
Receive and confirm final wire instructions.
Make secure payments.
You train your client to trust one source, and one source only: you. Any email that tries to lure them outside of that secure portal is immediately suspicious.
You can't stop fraudsters from trying. But you can stop making it easy for them. When you unify your process, you build a "circle of trust" that protects your client, your reputation, and your E&O policy.
You will never have to worry about a confused client clicking the wrong link again.
Now that's simple.
Ready to see how a unified closing portal works?
Book a demo of CloseSimple's platform today.